SHIPPING POLICY
1. Shipping Locations
We currently ship across India. Whether you’re ordering from a metropolitan city or a remote area, we strive to ensure your package reaches you.
For international shipping, please contact our customer support at support@zebazainboutique.com for details and availability.
2. Shipping Charges
- Within India: We offer free shipping on orders above ₹2,000. For orders below this amount, a flat shipping fee of ₹100 will be applied.
- International Shipping: Charges depend on the destination and the weight of the package. Please reach out to our customer support team for a detailed breakdown of international shipping costs.
3. Order Processing Time
- All orders are processed within 2-3 business days after receiving the payment. Orders placed on weekends or public holidays will be processed the next working day.
- Once your order is shipped, you will receive a confirmation email with the tracking number and estimated delivery time.
5. Order Tracking
You will receive an email with your tracking number once your order has been shipped. You can track your order by clicking the link provided in the email or visiting our Tracking Page.
6. Customs and Duties
For international orders, customs and import duties may be applicable depending on your country’s regulations. These charges are not included in our product or shipping prices and are the buyer’s responsibility.
7. Shipping Delays
While we aim to deliver within the estimated timeframe, there may be unforeseen delays due to:
- Weather conditions
- Public holidays
- Customs clearance for international shipments
If you experience any delays, feel free to reach out to our customer service team at support@zebazainboutique.com for assistance.
8. Contact Us
If you have any questions regarding shipping or need help with your order, please contact us at:
- Email: support@zebazainboutique.com
- Phone: +91-7267090655 (Available from 10 AM to 6 PM IST)